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Privacy Policy

How we collect, use and protect information when you contact us or use HireSalesAI. This policy is written in plain language on purpose — the short version is: we only keep what we need to run the service, we never sell your data, and buyer conversations stay yours.

Last updated: 6 November 2026 · Applies to hiresalesai.com and the HireSalesAI workspace

1. Who we are

HireSalesAI is operated by ASTRUM AI SOLUTIONS PTE. LTD., Singapore ("we", "us"). For any privacy question or request, contact WhatsApp: +86 13129576138.

2. Information we collect

  • Information you give us. When you message us on WhatsApp or request a plan, we receive your contact details (name, phone number or email, company) and the content of your messages, including product information you choose to share such as price lists or catalogues.
  • Content you connect to the service. If you become a customer, we process the conversations, quote rules, product data and channel credentials you configure in your workspace, as needed to operate the service for you.
  • Automatic data. Standard server logs (IP address, browser type, pages visited, timestamps) for security and reliability. We keep a language preference and your analytics choice in your browser's local storage.

3. How we use it

  • To reply to your inquiries and provide, operate and support the service.
  • To configure quote rules, channels and activation checks you request.
  • To send service notices (activation, billing, incidents). We do not send marketing you did not ask for.
  • To improve the service using de-identified aggregates. We do not use your buyer conversations to train models that serve other customers without your written consent.

4. Legal bases (EEA/UK visitors)

Where the GDPR applies, we process data on the basis of: performance of a contract (operating your workspace), legitimate interests (responding to inquiries, securing the service), and consent where required (e.g. optional integrations). You may withdraw consent at any time.

5. Sharing and processors

We do not sell personal data. We share it only with: infrastructure and hosting providers, the messaging platforms you choose to connect (e.g. WhatsApp Business), payment providers for billing, and professional advisers under confidentiality. Some providers may be located outside your country; where required, we use standard contractual clauses or equivalent safeguards.

6. Retention

Inquiry messages are kept while we discuss your use case and for a reasonable period afterwards. Workspace content is kept for the life of your subscription and deleted or returned within 30 days of verified account closure, unless law requires otherwise.

7. Your rights

You can ask us for access, correction, deletion, restriction or portability of your personal data, and object to processing based on legitimate interests. EEA/UK residents may complain to their supervisory authority. To exercise any right, contact us on WhatsApp: +86 13129576138 — we respond within 30 days.

8. Security

Encryption in transit, access on a need-to-know basis, and per-workspace isolation of credentials. No system is perfectly secure; if a breach affects your data, we will notify you and the relevant authority as required by law.

9. Optional website analytics

With your permission, Google Analytics measures page visits and clicks on contact links. Analytics is off until you choose Allow analytics. We do not send buyer conversations or contact details. Advertising features and Google signals are disabled. You can decline or change your choice using Analytics settings on this site; browser Do Not Track and Global Privacy Control signals keep analytics off. Analytics cookies expire after 180 days. Google may process analytics data outside your country.

10. Changes to this policy

If we make material changes, we will notify customers by email or in-product notice before they take effect. The date at the top always reflects the current version.